When you’re planning a move, you’ve got a lot to think about. Even more so if you’re hiring a moving company. According to the BBB, over 5,700 complaints about movers and moving companies were filed in 2019 alone. Topping the list of complaints were damaged or missing items, invoices that were higher than estimated and late deliveries. Moving can be stressful enough without having to worry about whether your belongings will make it to your new place safely and without incident. The following steps should help make the entire process go much more smoothly.
If possible, ask for personal referrals from people you know and trust who have already used a moving company and can recommend their services with confidence. Ask friends, family members, coworkers or fellow students. Post something on social media. If you’re working with a realtor or apartment locator, ask if there’s a particular company they recommend. If you can’t get a personal referral, at least take the time to check online reviews and references.
Make sure they’re licensed and insured.
A reputable moving company will have certain verifiable credentials. In particular, they will be licensed by the U.S. DOT as well as adequate insurance coverage. This provides some peace of mind that the company is trustworthy enough to handle your belongings with care. Insurance is especially important, as even the most experienced movers can sometimes lose or break an item. Should that happen, you’ll want to at least be compensated for your loss.
Get multiple quotes.
You don’t have to settle for the first estimate that comes along. To the contrary, you should try to obtain at least three separate quotes from different movers. Doing so will give you more flexibility and control over your costs. This is an especially important step if you’re working on a budget.
Watch for red flags.
As you interact with various moving companies, be mindful of how they handle your requests. Are they courteous and professional? Can they confidently answer all of your questions? Are they forthcoming with pricing? One thing in particular to watch for is whether or not they are requesting money upfront. If a mover seems particularly eager to collect a cash deposit from you in advance of your move, it could be a serious red flag.
Inquire about professional accreditations.
Being professionally accredited by an industry association may not necessarily be a deal-breaker, but it could be a positive sign of a company’s quality of work and trustworthiness. That’s because most reputable trade organizations thoroughly vet moving companies before approving their membership or issuing credentials. One of the most popular accreditors to look for is the American Moving and Storage Association.
Choosing a company or crew to move your belongings to your new home or apartment isn’t an easy decision. The tips above should help you narrow your options and select a mover that will get the job done properly.
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